Lexli Phasing Out Day Moisturizer with SPF 15 and the 30-Day Starter Kit
Lexli is in the process of phasing out Day Moisturizer with SPF 15 and the Starter Kit. Please allow us a few moments of your time to explain this decision, along with alternative product suggestions.
Why is this decision being made?
Day Moisturizer with SPF 30 featuring AloeGlyC Complex is the preferred daytime moisturizer product by most customers. This product's popularity reflects market demand for daytime moisturizers that have a minimum SPF of 30.
Sales of the Starter Kit have been overtaken in recent years by Lexli's Trial Kits, which are more economically priced and allow customers the opportunity to try a Lexli skin care regimen for 1-2 weeks before committing to full sizes. What's more, while the Starter Kit was generalized for normal-to-dry skin, Trial Kits offer a collection of products targeted to specific skin types.
We are focused on strengthening the Lexli product lineup to offer superior formulations that garner significant customer satisfaction. Simply put, these products no longer met that criteria. As we phase them out, we are preparing for the introduction of exciting new products later in 2021. (More on this in the coming months!)
When will the products be removed?
We will continue to offer Day Moisturizer with SPF 15 and the Lexli 30-Day Starter Kit until our current inventory runs out. We expect these products to be available for less than a month before the inventory is depleted.
What products will replace those being phased-out?
We are confident that customers who have used Day Moisturizer with SPF 15 will be pleased with Day Moisturizer with SPF 30 featuring AloeGlyC Complex, as an alternative. This product not only offers a higher SPF but is also formulated with vitamin C and a mild glycolic acid blend to encourage skin rejuvenation. Like Day Moisturizer with SPF 15, this daytime moisturizer is appropriate for dry, normal, combination and sensitive skin types. Alternatively, Simply Hydration, a lightweight, sunscreen-free formulation is another popular item. This product is great for layering and can be used with the sunscreen of your choice.
In lieu of the Starter Kit, you may consider a Lexli full-size kit, which offers product collections appropriate for various skin types. If you'd like to sample a Lexli skin care regimen, the Lexli Trial Kits are a great option. Of course, we still carry travel sizes of individual products.
What if I have these products on autoship?
Auto-shipment subscriptions for Day Moisturizer with SPF 15 and/or the Lexli 30-Day Starter Kit will continue to be filled until we near the depletion of inventory. At that time, your subscription for these products will be canceled. All other product subscriptions will remain intact.
If you would like to move your subscription to a different product, such as those recommended above, we recommend doing so soon to ensure you don't run out of product. Subscriptions can be managed by logging into your Lexli customer account and clicking "view subscriptions."
We invite you to contact our support team with any questions or concerns you may have about this change to the Lexli product line. It is our goal to ensure Lexli is a brand that delivers a noticeable improvement in our customers' skin. With these changes, we feel we are better positioned to do so.